We, AURABEON, are the creators, owners and publishers of the ‘AURABEON ’ application and website which include reference to as ‘We’ or ‘AURABEON’, and this includes directors, employees, subsidiaries and affiliates of ‘AURABEON’
‘AURABEON’ is predominantly engaged in providing service that supports the ‘User’ by way of confidential communications which ensures wellbeing of ‘Users’ by way of providing expert guidance, engaging empathetic listening and flexible communications as desired by the ‘User’.
‘AURABEON’ provide services through its Online Platform, which may be modified, deleted, updated (temporarily or permanently) from time to time as deemed necessary for providing smooth experience for the ‘Users’.
‘Account’ refers to the personal account created and maintained by the User for availing the Services of ‘AURABEON’.
‘Application’ means the mobile application of ‘AURABEON’ available for download and installation to the ‘Users’ on Google play Store or Apple app store.
‘Content’ means and include any information, text, graphics, photos or other materials uploaded, downloaded or appearing on or as a part of the Services.
‘Online Platform’ or ‘Platform’ means the website aurabeon.in
‘Services’ include voice calls, sessions and consultations to the ‘Users’ and the various policies incorporated in terms of use that govern ‘User’ access to and use of the Online Platform/Application along with the services provided by ‘AURABEON’ including SMS, APIs, email notifications, ads, commerce services, Content and other covered services
‘Supporter’ refers to the person/persons engaged in communication with the ‘Users’ of ‘AURABEON’.
‘Supporter’ refers to the person/persons engaged in communication with the ‘Users’ of ‘AURABEON’. ‘User’, ‘Users’, Users’ or ‘You’ shall refer to the persons’ providing required personal information and by way of subscription/ recurring payment avails the service provided by ‘AURABEON’.
Your access to the Services of the Platform/ Application is subject to your agreement to be bound by all the Terms set forth herein and these Terms constitute an agreement between AURABEON and You in connection with your use of the Online Platform, as defined below. If You have any questions regarding Services, You can email at Talkiko24@gmail.com .
We may, if required change, modify, add or remove portions of these Terms, at any time and You may review these Terms periodically for updates / changes. Your continued use of the Platform following the changes confirms Your acceptance and agreement to such changes and You can engage in availing access and use the services.
You understand that Supporters are individuals associating with ‘AURABEON’ to fulfil the Services of ‘AURABEON’ and that ‘AURABEON’ shall not be responsible for the conduct, behaviour or any declarations made by the Supporters during his/her communication with You while availing the Services and any such incidents may be reported to ‘AURABEON’.
You further understand, agrees and affirms that the services of ‘AURABEON’ shall not include providing any medical assistance or professional service to its Users and such needs if required are to be satisfied by approaching concerned certified Government agencies or departments.
You understand that the Terms of this agreement are governed by and comply with the provisions of applicable Indian law which includes; The Indian Contract Act, 1872, The (Indian) Information Technology Act, 2000, Information Technology (Procedure and Safeguards for Interception, Monitoring and Decryption of Information) Rules, 2009, Information Technology (Procedure and Safeguards for Monitoring and Collecting Traffic Data or Information) Rules 2009, The rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”) and the orders, rules, regulations, guidelines, notifications and clarifications issued by any legislative, regulatory or governmental authority at central, state or local level.
You agree and understands that these Terms allows ‘AURABEON’ to access Registered Users’ contact information, including but not limited to email address and phone number for communication purposes so as to provide You with the Services and/or to obtain feedback, comments, suggestions, opinions, reviews in relation to Your use of the Platform/ Application/ the Services.
You agree and affirm that You are 18 years of age or older and that you have the legal right, authority and capacity to use all or part of the Services available through the Platform, and agree to and abide by the Terms and You must not create a Customer account unless you are at least 18 years of age.
You understand and acknowledge that the Platform and its Services are to be accessed by you on your own behalf or for your own personal use only and You shall not register on the Platform or use its Services on behalf of any third party or entity, nor shall you allow a third party or entity to use the Platform and its Services on your behalf.
You agree that the access you have been granted prohibits you from using the Services for any illegal or unauthorized purpose. You will make every reasonable effort to prevent unauthorized third parties from accessing the Platform and the Services. You will make every reasonable effort to protect your device and account from a security breach, including but not limited to hacking, phishing etc. You represent and warrant that you will not breach the security of the Platform or its Application software hosted by or on behalf of ‘AURABEON’ used to deliver the Services or attempt to gain unauthorized access to or interfere with any other person's use of the Services.
You agree and affirm that You shall not use this platform for engaging in any activity which shall be in contradiction to the interest of the security of the nation including any terrorist activities further that You shall not engage in interfering or forming association with any Supporters that you may interact with while availing the Services and also shall not engage in any communication/ conversation obscene in nature.
Your registration is required to fully avail the Services of the Platform/ Application. You are required to create a profile for Yourself by providing the following accurate information which inter alia includes Name, Phone No, Email ID. Users who register with ‘AURABEON’ can purchase the listed products/ packages and avail the Services. ‘AURABEON’ offers the Users an option of signing up through other third-party social networking sites, including but not limited to Whatzapp, etc. Upon such signup, our servers gain access to information about You from Your social networking account, including but not limited to Your profile, date of birth, name and gender, and all such information is stored in system of ‘AURABEON’.
Information collected about you is subject to our Privacy Policy and at any time during Your use of this Platform/ Application, You may ensure that confidentiality of Your username and password is protected and any activity under the account shall be deemed to have been done by You.
You hereby agree and consent to receiving calls, autodialled and/or pre-recorded message calls, e-mails and SMSs from ‘AURABEON’ and/or any of its affiliates or partners at any time, subject to the Policy using this Platform by providing your contact information to us through the Platform and if you wish to stop receiving any such marketing or promotional calls / email messages / text messages, you may send an e-mail to the effect to TALKIKO24@GMAIL.COM and We shall give effect to such a request by You within 7 days time.
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained through the Platform. For the removal of any doubt, it is clarified that unlimited or complete reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Platform is not permitted.
You acknowledge and agree that You have read and understood the Terms, that the provisions, disclosures and disclaimers set forth in the Terms are fair and reasonable, that Your agreement to follow and be bound by these terms and conditions is voluntary and that Your written approval is not a prerequisite to the validity or enforceability of the Terms.
Termination by User: You have the option to terminate this Agreement at any time by deleting your Account and discontinuing all usage of the Platform and this action will not automatically delete Your Account. You can drop an email to TALKIKO24@GMAIL.COM with the subject “Delete Account” to delete your account and such action will result in the automatic deletion of all User Content associated with it and if You wish to remove specific User Content that you have uploaded to the Platform, you can use the User Content deletion features within the Platform and deleting User Content will not delete Your Account or terminate this Agreement. This Agreement, including any posted revisions, will remain in full effect as long as you use the Platform, with certain provisions continuing to apply even after termination.
Termination by ‘AURABEON’: ‘AURABEON’ reserves the right to disable or terminate Your user account, remove or disable any content you upload or share, at any time if You fail to comply with any of the provisions of these Terms, or if activities on your account are deemed by AURABEON, in its sole discretion, to potentially cause harm to or impair the Services, infringe upon or violate third-party rights, or contravene any applicable laws or regulations. Following such termination or suspension, you are prohibited from accessing or using the Platform and You also agree not to attempt re-registration under a different member name or by any other means. In such cases refund of amount or coins will also be under discussion Termination of this Agreement, your account, or your access to or use of the Platform may entail the removal of access and the prevention of further use of the Platform. Termination also includes the disassociation of your username, password, and all associated information, files, and user content within your account. On termination, all your profile content and other information may be deleted. Nonetheless, certain details are retained by us for archival and legal purposes. Regardless of termination, content liability remains with the User at all times. Upon termination, your right to use the Platform, including mobile software, will cease automatically. AURABEON assumes no liability to you for any suspension or termination, including the deletion of your user content. AURABEON will retain and utilize content/data for as long as required and/or permissible under local laws. All provisions of this Agreement that, by their nature, should survive, will indeed survive termination, including but not limited to warranty disclaimers, governing law, and limitations of liability.
You may read this carefully as it limits the liability of AURABEON and its parents, subsidiaries, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the AURABEON) each of the subsections below only applies up to the maximum extent permitted under applicable law. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited.
You agree to indemnify and hold harmless AURABEON and its officers, directors, employees and agents from any charges, complaints, damages, losses, liabilities, costs and expenses (including attorneys' fees and expert fees) due to, arising out of or relating in any way to any violation by you of the Terms, including but not limited to obligations stated therein relating to representation, warranty, intellectual property, access by minors, any applicable rule, regulation or law, your access or use of the Services and the Platform.
AURABEON will not be responsible for a breach of the Terms, damages, losses, costs or expenses, caused by any failure or delay of performance of Services and disruption to the Platform if such failure or delay is caused by an act of war, floods, fires, inclement weather conditions, hostility, or sabotage, an act of God, pandemics, lockdowns, Labour stoppages, an electrical, internet, cellular network or telecommunication failure or power outage, government restrictions, political strikes or another event outside the reasonable control of AURABEON.
In the event any provision of the Terms become void or unenforceable, it shall not affect the validity of these Terms as a whole, and the unenforceable provisions shall be severed and the remainder of the provisions of these Terms shall continue in full force and effect.
For the purposes of the Terms:
These Terms shall be governed and interpreted by and construed in accordance with the substantive laws of India and subject to arbitration provisions below, each party hereby irrevocably and finally submits to the exclusive jurisdiction of the courts of Ernakulam, Kerala, India thereto in respect of any disputes, legal action or proceedings arising out of or in connection with the Terms, interpretation, duties, performance, breach, etc. of these Terms.
Should any Dispute arise out of or in connection with these Terms, the Parties hereto shall first endeavour to settle such Dispute amicably. If the Dispute is not resolved through amicable settlement within fifteen (15) days after commencement of discussions or such longer period as the Parties mutually agree in writing, then either Party may refer the Dispute for resolution by arbitration according to the provisions of the Arbitration and Conciliation Act, 1996 (India) or any statutory amendment or re-enactment thereof, or any statute enacted to replace the same, for the time being in force. The arbitration shall be conducted by a sole arbitrator appointed by mutual consent of the parties. The seat and venue of arbitration shall be in Ernakulam, Kerala, India, and the language of the proceedings shall be English and Malayalam.
The Award rendered in any arbitration commenced hereunder shall be final and conclusive, and judgment thereon may be entered in any court having jurisdiction for its enforcement. The Parties undertake to implement the arbitration award. In addition, the Parties agree that no Party shall have any right to commence or maintain a suit or legal proceeding concerning a Dispute hereunder (other than for preventive or interlocutory relief pending completion of the arbitration proceedings under these Terms) until the Dispute has been determined in accordance with the arbitration procedure provided for herein and then only for the enforcement of the award rendered in such arbitration. When any Dispute is under arbitration, except for the matters under dispute, the Parties shall continue to exercise their remaining respective rights and fulfil their remaining respective obligations under these Terms.